This Privacy Policy describes how your personal information is collected, used, and shared when you visit or opt for a subscription on any package from www.metaagrow.com and/or mobile app.
Welcome to www.metaagrow.com ("Service" or "Site” or “Website”), which is owned and operated by Synccit Solutions Private Limited, a Private Limited Company incorporated under the under the Companies Act, 2013 and having its Corporate office at Chintamani Plaza, 423, B Wing, Andheri - Kurla Rd, Chakala, Andheri East, Mumbai, Maharashtra 400099 India. (Hereinafter referred to as "Metaagrow", "we", or "us"). We can be contacted at [email protected].
This Privacy Policy (the “Policy”) describes the policy regarding information that we gather from visitors, users, subscribers and others who access or use the website, the mobile application and/ or the Services offered through the website or the application (“Users,” “you,” accordingly “your” shall be interpreted referring to the User), how we use and disclose such information, and the steps we take to protect such information. By using the Services, you consent to the privacy practices described in this Policy.
This Policy is incorporated into and is subject to the Metaagrow Terms of Use. When you share information with us, for example by creating an account with us, we can make the Services even better to help you connect with people or to make sharing with others quicker and easier. As you use our Services, we want you to be clear how we’re using information and the ways in which you can protect your privacy.
The purpose of this Policy is to inform you of the means by which we collect and process your personal data, with the strictest respect for your rights.
Our Privacy Policy explains:
We’ve tried to keep it as simple as possible, but if you’re not familiar with terms like cookies, IP addresses and browsers, then first read about these key terms. Your privacy matters to us; whether you are new to Metaagrow or a long-time customer, please do take the time to get to know our practices and if you have any questions, contact us.
While using the Services, we will ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Information”). The term "personal data" designates all data that allows an individual to be identified directly or indirectly, which corresponds in particular to your surname, first / given names, postal and e-mail addresses, telephone, mobile or any other contact numbers, country, time zone, and data relating to your transactions on Metaagrow, the name of your company, your job title and areas of expertise, data from recordings of calls with our teams (for example: the content, dates and time of the calls), as well as any other information you provide to us about yourself.
You may provide us with Personal Information when you register for an account, use the Services, make a purchase, contact customer support, sign up for marketing material, or otherwise communicate with us. Please note that if you choose not to share certain Personal Information with us, or refuse certain permissions, we might not be able to provide you certain parts of the Services. Additionally, other Users (such as within your company) may give us your Personal Information, such as when a User invites you to join the Services or create an account. In such case, if you wish to exercise any of your rights with respect to your Personal Information, please contact the applicable third party directly.
Responsibility for the processing of your personal data lies with Metaagrow or third party that Metaagrow engages with for bettering the Services offered. Responsibility for the collecting of your personal data lies with the Customer of Metaagrow through which you are accessing the services offered by Metaagrow.
We collect information about how you interact with the Services, such as address of a referring website, activity on our website, access dates and times, information related to your transactions on the Services, and other system activity. We may collect certain information by automated means using technologies such as cookies, web beacons or pixels. In many cases the information we collect using cookies and other tools is only used in a non- identifiable manner without reference to Personal Information. For example, we may use information we collect to better understand website traffic patterns and to optimize your experience. We track users’ use of the Services, but we do not track users across third party websites. We do not process or respond to web browsers’ “do not track” signals or other similar transmissions that indicate a request to disable online tracking of users who visit or use the Services.
If you choose to connect your account with a third party service, we may receive or be granted access to information from such third-party service, including Personal Information. You can stop sharing your information from a third-party service with us by removing our access to that service.
When you use our Services or view content provided by us, we may automatically collect and store certain information in server logs. This may include:
We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage application data caches.
When you use and visit the Services, we may also use third-party services, such as Google Analytics and Facebook, which use cookies to collect information about you for analytics or advertising purposes. Third parties may also use cookies, web beacons, or other devices to collect information when you use the Services. Metaagrow does not control any cookies or other data collection tools that may be placed on the Services by a third party, and this Policy does not cover the use of such cookies and/or other data collection tools by any third party. We encourage you to read the privacy policies of such third parties to find out more about the information that may be collected by them and the choices you have regarding the collection, use, and sharing of such information. You may be able to “opt out” of the collection and use of information through cookies or other tracking technology by actively managing the settings on your browser or mobile device. We do not honor “Do Not Track” signals from your browser.
We may use your information to:
We shall inform you, when requesting your personal data, if certain information must be provided or if it is optional. Please note that if you choose not to share certain Personal Information with us, or refuse certain contact permissions, we might not be able to provide certain parts of the Services.
We also inform you that we are likely to collect your data indirectly and thus enabling you to use our Services, or from other users of our services.
In this respect, you are hereby informed that we may reuse your personal data that is stored in the address book of another user of our services who has expressly authorized us to access their contacts to put you in contact with each other.
Our company's staff, monitoring or control services (auditors in particular), contractors and their employees (hosting service provider, newsletter publishing tool, telephone call monitoring, recording service provider etc.) will have access to your personal data for performance of their duties.
For the purposes of the overall quality of our services, we will also provide your personal data to our contractors who may use this data for the same purposes and under the same conditions as those referred to in this Policy. We shall be responsible for such use and processing of your personal data by our contractors.
However, you shall remain solely responsible for the sharing, processing and use of your personal data by third party applications or vendors, including those to whose website/ application you are redirected from our website, who are unconnected with us and with whom, you share your personal data on your own volition.
Government agencies or representatives of the law, ministerial officers or organizations responsible for the collection of debts may also be recipients of your personal data, for the sole purposes of meeting our legal obligations.
We may transfer your information to service providers, advisers, potential transaction partners or other third parties within the scope of any review, negotiation or completion of a business acquisition should our company be sold to or merge with another company, or should we sell, liquidate or transfer all or part of our assets.
If you use the Services, you are authorizing us to share information:Nothing herein restricts the sharing of aggregated or anonymized information, which may be shared with third parties without your consent. This Policy in no way restricts or limits our collection and use of aggregate or de-identified information.
The Services may contain links to other websites. We are not responsible for the practices employed by websites or services linked to or from neither the Services, nor the information or content provided to or contained therein. Please remember that when you use a link to go from the Services to another website, this Policy does not apply to those third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on the Services, are subject to that third party’s own rules and policies. Please read those rules and policies before proceeding.
Your personal data will not be assigned to, rented to or exchanged with any third party, with the exception of our business partners to enhance the experience of the services offered to you by Metaagrow.
We take measures designed to protect Personal Information in an effort to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction, such as the use of firewalls, password protection, secure socket layer, encryption, and other security measures. We will only keep your Personal Information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We may also retain and use your Personal Information for as long as necessary to resolve disputes and/or enforce our rights. Where we rely on your consent to process your Personal Information, you have the right to decline consent and/or if provided, to withdraw consent at any time. This will not affect the lawfulness of processing prior to the withdrawal of your consent. Additionally, in some circumstances you can ask us to delete your Personal Information.
We limit access to Personal Information to our employees, agents, contractors, and other third parties who have a business need to know. They will only process Personal Information on our instructions and they are subject to a duty of confidentiality. We have implemented procedures to handle any suspected Personal Information breach and will notify you and any applicable regulator of a breach as legally required.
Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. To protect the confidentiality of information maintained in your account, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of the Services by any person using your password. Please advise us immediately by contacting us as set forth in the “Contact” section below if you believe your password has been misused or if you suspect a security breach.
European Users: If you choose to use the Services from the EU or other regions of the world outside India, with laws governing data collection and use that may differ from Indian law, please note that you are choosing to provide personal information to use and allowing us to transfer your Personal Information outside of those regions to India (or any other country where we operate or may have co- locations) for storage and processing. When you provide Personal Information, it may be sent to servers located in India and other countries around the world. By providing any information, including Personal Information, on or to the Services, you consent to such transfer, storage, and processing. As described in this Policy, we may share Personal Information with third parties and may be required to disclose information in response to lawful requests by public authorities, including meeting national security or law enforcement requirements.
The legal grounds for our processing your Personal Information for the purposes in this Policy are as follows:
You provided your consent by agreeing to this Policy, which you may withdraw at any time by emailing us at the email address below.
Your personal data shall not be retained any longer than is strictly necessary for the management of our business with you. However, data proving the existence of a right or a contract must be kept in order to adhere to legal obligations and shall be held for the term stipulated by the applicable law.
Your personal data will be maintained for a period as reasonably required under the applicable laws, after exit/termination of subscription services.
Personal data relating to a prospective customer, who is not already a customer, may be held for a period of three (3) years from the moment it is collected or from the last contact with the prospective customer. At the end of this period, we may contact you again in order to find out if you wish to continue to receive commercial solicitation.
Your personal data is kept for a period of 3 (three) years from the date of your last use of the application.
Financial transactions relating to payments for purchases and fees on Metaagrow are entrusted to payment service provider who ensures the smooth processing and security of these transactions.
For the purposes of the services, the payment service provider may collect and store your personal data relating to your bank card numbers in our name and on our behalf for processing the payments made by you for the Services. We do not have access to and we do not store or process this data. Your banking card's security code or CVV2 code is not stored.
In any event, data relating to the card (if any collected) may be retained for the purposes of providing proof in the event of a transaction subsequently being contested, in intermediary archives, for the period stipulated under applicable law.
Information enabling recognition of your right to opt-out is retained for the period stipulated under applicable law following the exercising of your right to opt out.
Invoices are kept for such period so as to comply with our accounting and taxation obligations as stipulated under applicable law.
Information enabling the management of your requests to exercise your rights under the GDPR will be kept for 3 (three) years from the date of your request.
We do not knowingly collect, retain or process personal information from children under the age of 18, and no part of our service is intended for children. If you learn that a child has provided us with personal information in violation of this privacy policy, you can notify us at [email protected].
If you have an account on the Services, you can access and modify your Personal Information associated with your account in your profile settings or by emailing us at the email address below. We will take steps to delete your Personal Information as soon as is practicable, but we may not be able to modify or delete your Personal Information in all circumstances, and some information may remain in archived/backup copies for our records and as otherwise required by law. You may “opt out” of receiving marketing or promotional emails from us by following the instructions in those emails or by emailing us at the email address below. If you opt out, we may still send you non promotional emails, such as emails about your account or our ongoing business relations (i.e. account verification, transactional communications, changes/updates to features of the Services, and technical and security notices).
We take all necessary precautions and appropriate organizational and technical measures to maintain the security, integrity and confidentiality of your personal data.
In this regard, we respect the security measures put in place by our data hosting provider, AWS whose security measures can be accessed on this page
Metaagrow is very sensitive about your data, and thus ensures it is always saved in cloud by AWS, who uses the maximum data security.
We process your data on the basis of the following legal grounds:
We would like to inform you that as a user, you have following rights in respect of your personal data shared with us:
We reserve the right to amend this privacy policy at any moment, at our sole discretion, either in its entirety or in part. Such amendments shall come into effect once the new Policy is published.
Your use of Metaagrow following the entry into effect of these amendments shall constitute acknowledgement and acceptance of the new Policy. Failing that, and if you are not in agreement with the new Policy, you should refrain from accessing Metaagrow.
If you have any questions regarding our data processing activities, or if you wish to exercise any of your rights, you can contact us at the following points of contact:
Email Address: [email protected]
+1 732-226-1040 
Book a Demo 
